Existing customers drive growth - but developing a customer success strategy that works is no easy task. This is where Raphael's experience was invaluable! He asked the right and troubling questions and made us rethink our current approach.

Raphael was cooperative, organized and fun to work with throughout the project. He also has a unique ability to deal with cultural differences. I have seen this first hand in Raphael's communication between APAC, EMEA and NA to navigate internal and external change management.

Working with Raphael is very refreshing and professional. His ability to scrutinize things and thus provide new food for thought, which then really helps you move forward, is really good. Both personally and professionally, Raphael is the right choice for me and the collaboration has always been fun and has helped me a lot.